Papillo is a dynamic change communications agency that helps make transformation stick.
We bring years of communications experience underpinned by insights and psychology to help organisations land change.
What we deliver
Transformation that doesn’t just launch, but truly lands - to ensure colleagues understand it, accept it, and act on it.
A clear, joined-up approach to communication, underpinned by change science, to build confidence and shift behaviour - even at scale.
Leaders who feel equipped to guide their people, with trusted insights at pressure points.
Sensitive changes handled with care, protecting trust and reputation through uncertainty.
Change that’s prioritised and paced, so people can focus on what matters most.
Our work starts once the decision to change has been made. Whether it’s a restructure, system rollout, culture shift or strategy reset - we help you communicate with clarity, consistency, and confidence.
“For anything to change, someone has to start acting differently”
Chip & Dan Heath
When You Should Work With Papillo
You can engage Papillo at different points along the change lifecycle or we’ll work with you throughout. Whether you're setting up a change programme, managing a high-stakes announcement, or need hands-on delivery support, we’ve got you covered.
1.Readiness
You’re planning major change and want to be prepared — structurally, behaviourally, and operationally — to communicate brilliantly.
We Help You:
Audit your current communications systems, roles and risks
Build behavioural insight into your communications
Identify key gaps and priorities for action
2. Planning
You need to tell the change story — clearly, consistently, and credibly — across a range of internal and external audiences.
We Help You:
Define a compelling core narrative
Align audiences, channels and leadership
Create messaging that drives action
3. Delivery
You’re actively delivering change and need support with announcements, leadership, and people engagement.
We Help You:
Build toolkits, content and campaigns
Support leadership and cascade
Embed feedback and behavioural reinforcement
4. On-Demand Support
You need a trusted partner to advise, plan or deliver at speed — or step in during a high-risk moment.
We Help You:
Act as an embedded partner or advisor
Provide structure and clarity under pressure
Keep your message aligned in real time